Refund Policy

Last updated 5 October 2026

We offer a 30-day money-back guarantee on all purchases in Neon Safari Legends. If you're not satisfied, you can request a full refund within 30 days of your order date.

Card purchases

Card purchases are processed by our reseller Paddle. To request a refund, visit paddle.net and look up your order, or email info@entomon.co.ke. Refunds follow Paddle's Refund Policy.

M-Pesa purchases

Email info@entomon.co.ke with your M-Pesa receipt number within 30 days. We refund to the same phone number.

After a refund

Coins or Gold Pass access from a refunded order may be removed from your account.